Customers say this post-shave balm feels soothing and comfortable on their skin after shaving. Many reviews mention its cooling effect and pleasant scent that isn't overpowering. Regular users appreciate the smooth finish and non-greasy texture. While most find it ideal for daily use, a few reviewers note they preferred a previous version or wished for a stronger aroma. The balm receives particular praise from those who use it as part of their daily grooming routine.